Quality, quality and quality.
The Firefly Collection is about one thing. Quality. We are obsessed with it.
Every villa and ski chalet has been hand-picked and independently assessed according to our strict quality standards and only the very best are invited to be part of the collection.
In a nutshell, to be considered for the Firefly Collection, properties must be of the highest quality in design, furnishings and technology, with luxury in every detail. They must have the elusive wow-factor, and they must provide exceptional personal service with a team of professional staff, so you needn't lift a finger.
That means that you can be sure that all Firefly properties are of the absolute highest standard, and the Firefly Collection logo is your independent assurance of quality.
Exceptional Personal Service.
Stay at a Firefly villa or ski chalet and experience not only the finest properties but also exceptional service, as you would expect at a first-class 5-star hotel – professional and attentive, yet unobtrusive and friendly.
Firefly properties have staff available to take care of your every wish - with professional housekeeping, help and advice from your own concierege, a private chef to create exquisite gourmet cuisine in the privcacy of your own villa or chalet, a massage in your own spa and your private chauffeur at your beck and call.
Your Personal Reservation Manager.
And the Firefly service starts from the very first call. We are here to help you choose the right property, answer your questions and make the booking process as simple as possible.
When you make a booking with Firefly Collection, you will be assigned a Personal Reservation Manager who will take care of every detail of your booking. They will liaise closely with the property, ensuring any special requests (however large or small) are dealt with, making sure your holiday is perfect. We are here to help.
Our ethos: nothing is too much trouble.