We really had an incredible holiday! The service was completely seamless from start to finish. We’ve traveled all over the world and and have been lucky enough to travel to some amazing places, but this was truly exceptional. We would love to come back again next year.

We had a great time! The Villa was really beautiful and very clean and the staff were very helpful. We will certainly book with you again. Thank you for all your help.

You were always very helpful and quick to deal with any queries I had.  I’d be very happy to book with you again.

Very happy with your service – informative, communicative, efficient and very pleasant and yes we would consider booking with you again.

Were you happy with the service you received from Firefly Collection?

Yes very much so (obviously have booked with you a number of times before so we’re already sold)!

I was very happy with Firefly and will contact you in the future if we plan another trip. You always gave very quick answers.

It was wonderful all round. The service, food, staff, transportation, cleanliness, all perfect. The chef, driver, and butlers were all great and the chalet was sparkling clean.

As for dealing with Firefly: simply perfect! You really made it as easy for us as could be.

Thank you again for everything!

Hi Tim,

If I only had the words to describe how amazing this experience was. Chesetta was absolutely divine. From the house to the service to the place it was just one of the best holidays we’ve ever experienced.

Highly recommend the house and your company for our next trips.

What can I say, we had the most incredible week at Chalet 1597. It was all way beyond expectation. The chalet was like a Christmas box dream and every room was incredibly spacious and comfortable with such good furnishings that it made it feel more like a home than a ‘base for the week’.

The food was spectacular! Endless drinks fantastic. The children were catered for superbly and loved every second of it. Chris Marsh and Egon the instructors were so helpful and the children adored them. We all commented on how lovely it was not to hear a single winge or complaint from the kids about skiing, they really enjoyed it, even the beginners which is great for next year!

The staff at the chalet and drivers went out of their way to help us, something that doesn’t often happen in the final week of a ski season, but we never felt that they didn’t want to be there.

All in all, amazing and we would love to come back again if they pennies allow us!

Thank you for all your teams help.

I just wanted to drop you a note to say thank you. Both the villa and the staff are amazing.

You have a very happy family enjoying their summer vacation.

They had a brilliant time. Great weather, excellent walking guide (sourced by Angeline) and they loved the Chalet! Without prompting Mrs V* declared the chalet spotlessly clean and of a very high standard. She said that the staff were amazing. They were very helpful and extremely professional she was very impressed with them all. I think it was the staff that exceeded her expectations the most. Breakfast was excellent too.

As I did the booking, I can say that you were very helpful and easy to talk to (which always makes my job easier!) and I’ll certainly come back to you when other chalet and villas are required. I’d also like to praise Angeline. Over the months I had a lot of questions which she promptly answered and she helped me greatly by booking transfers, restaurants, guides etc.

Just to reiterate that the family had a wonderful holiday and I had a very pleasant ‘booking experience’ with both you and Angeline. Many thanks!

The team, the chalet and of course the chef were brilliant!!! Thank you for your help and hopefully will be using your services in the future.

We really had an incredible holiday! The service was completely seamless from start to finish. We’ve traveled all over the world and and have been lucky enough to travel to some amazing places, but this was truly exceptional. We would love to come back again next year.

We had an excellent time staying at Chalet Arosa! I can only be highly complementary of the organisation and the facilities. They guys have done an excellent job looking after us. Once again, thank you for helping to arrange everything.

Were you happy with the service you received from Firefly Collection?

Yes all very smooth and helpful. The airport transfers and ski lessons all went like clockwork.

The chalet was all that we could have wanted for my brother’s 50th birthday celebrations, and all of the chalet staff were friendly, helpful and good at their jobs.

Were you happy with the service you received from Firefly Collection?

Absolutely. The service the service was truly great and exceeded my expectations.

We had a great time in Meribel. In short, the chalet and staff were excellent and I would happily recommend your service to anyone.

The villa was great, as you said, it was better than the photos suggested. Obviously the location isn’t as convenient as Villa Pearl, but the villa
and gardens itself was definitely on a par. In fact my wife would say she preferred to be able to see the sea and I probably would agree.
The food was superb, and was thoroughly enjoyed by all (and we were with another couple of foodies!) Again, if you compare it to Villa Pearl,
it was just as good but as it was included (as were all beers and wines etc) it did offer much better value.
Obviously there are some finishing touches that Pearl has above and beyond Calanthe but they have a larger team to do it and charge a greater
sum accordingly, so pound for pound I would say we had just as good a time of not more so.

We are equally happy with service from FireFly, you have recommended another great villa and all arrangements made with yourselves were carried out and as hoped.

The villa team were always extremely helpful. Andy was great at booking things up and helping with any “on the ground” issues. It did make our stay very easy and hassle free. Curtis , the chef, was also particularly good when we wanted something a bit more special when eating in.

Dealing with Firefly was also very good. Always prompt and helpful.

Were you happy with the service you received from Firefly Collection?

Yes, good recommendation and information from you….we’d use you again

Overall the whole trip was fantastic and I would certainly use Firefly again. I actually prefer you over Mr & Mrs Smith. I may be in touch for a ski trip in the Winter.
Thanks for all of your help.

We had a great time thank you.

Once again everything was superb. This years host (Danielle) possibly did even better than last year which we didn’t think possible! The attention to detail and consideration to our likes/dislikes/routine, especially with our boys was very impressive!

It was another truly great holiday and we’d definitely think about making it a tradition for next year and beyond!!

Absolutely no hassle with the booking process. Thank you.

We had a great time! The villa was really beautiful and very clean and the staff were very helpful.

We will certainly book with you again. Thank you for all your help.

Were you happy with the service you received from Firefly Collection?

Yes – Firefly were extremely helpful in arranging our itinerary and also making changes to it at our request during our stay.

Firstly, we want to thank you and Tim for helping us find a place for our family get together and for directing us specifically to Val D’Isere. It was definitely a correct choice, in terms of the snow-sure slopes so early in the season! And in terms of the beginners’ learning area up on the Solaise side near the magic carpet. We also loved the easy, long, green pistes on the Bellevard.

The trip was fantastic. We were v v happy.

Thx again for organizing everything. It all went without a hitch.

We had a fantastic trip and overall an excellent experience. Thank you for all your help in organising and your patience in dealing with us!

We would definitely book again.

Frankly, it could hardly have been better! We all had a wonderful holiday, the accommodation was fantastic and the staff were just lovely – friendly and warm while still utterly professional.

Thanks and best wishes

A perfect recommendation, and after reviewing other villas on your website subsequently, we still feel Villa Pearl was the best choice for what we needed….thank you!

We would definitely use firefly again.

What a fabulous chalet to enjoy winter holidays!!

Booking and information provided was clear and efficient. We would be happy to book with you in the future.

Dear Tim,

I wished to write you immediately upon our return to thank you for the good recommendation and all the arrangements of the Chalet Tsuga. All my family enjoyed the stay, the impeccable services of Louis, who is an excellent butler, the two chefs and the full staff.

Sincere wishes for a happy New Year

The service I received from your agency was very professional and correct. I thank you for that!

For the future I will certainly keep Firefly in mind for my winter or summer bookings.

Thank you and perhaps till later!

Every thing Firefly explained to me was found to be correct, so, yes, I would use Firefly in the future.

Thanks again!

Chalet was great. Happy with process , you were super helpful.

Anna you were excellent, and everyone commented on how helpful you have been, so we all thank you for such an excellent service.

We all thoroughly enjoyed the week.

Very happy with all the work you put in and with how the holiday went – seamless and stress free.

Thank you for your and Tim’s help

The chalet, food and the staff were excellent and definitely exceeded expectations.

For my part, I really appreciated your help and flexibility with the booking and planning – made my life much easier!

I have no doubt that A* would book through yourselves again in the future.

Were you happy with the service you received from Firefly Collection?

Very happy and would not hesitate to book through Firefly again. Infact I have made the recommendation to different family members.

Were you happy with the service you received from Firefly Collection?

Absolutely.

You have been so helpful, seems like nothing is too much trouble and you responded to all my emails and requests in a timely fashion. I love that you have listed everything in the itinerary so I do not have to go trawling through the emails for the information.

Fab service and so easy. Definately will recommend you to my friends.

I have been renting upper-end chalets for 15 years and this was the BEST staff and service we have ever had. Not only did they exceed our expectations and meet every need, they did it with a smile.

Were you happy with the service you received from Firefly Collection?

Yes, definitely